Questions or concerns about us or our products? Send us an email! click on the button “Contact Us” or send it to info@homeimprovementcloser.com

FAQs

  • Upon successful payment, members will receive an email confirmation and receipt delivered to the email address provided during checkout. Before accessing the membership content, users are required to create an account through our secure website.

    Once the account is created, members will receive immediate access to the course content, which includes digital video lessons and tools. Access is available for the duration of the selected billing cycle—monthly or annual—based on the membership option chosen at checkout.

    All content is delivered online. There are no physical products shipped. If you experience any delay in receiving your login information or account activation instructions, please check your spam folder or reach out to support at info@homeimprovementcloser.com.

  • We offer a full refund within 48 hours of initial purchase, no questions asked. If you are not satisfied or if you’ve signed up in error, simply contact us within that time frame and we’ll process a full refund to your original payment method.

    Refunds are not available beyond the 48-hour window, whether billed monthly or annually, and we do not provide prorated refunds for unused time. This policy is in place to protect the value of our content and maintain fairness to all members.

    If you have any questions or believe you were charged in error, please reach out to our support team at info@homeimprovementcloser.com and we’ll be happy to help.

  • You may cancel your membership at any time through your account settings or by contacting our support team at info@homeimprovementcloser.com.

    Cancellations stop all future billing, but do not trigger refunds for unused time unless the cancellation is made within our 48-hour refund window. Once canceled, your access to course content and community features will remain active until the end of your current billing cycle (monthly or annual, depending on your plan).

    It is your responsibility to cancel prior to your next billing date to avoid future charges. We do not offer prorated refunds for partial months or early cancellations outside the 48-hour refund period.

    If you need assistance canceling or have questions about your account, feel free to contact us directly—we’re happy to help.

  • We collect basic personal information like your name, email, and payment details to deliver our course content and manage your account. Your information is stored securely and only shared with trusted platforms (like payment processors) when necessary.

    We do not sell or rent your data—ever. You can request access, updates, or deletion of your info anytime by contacting us at info@homeimprovementcloser.com.

    We may use cookies or tracking tools to improve your experience. By using our site, you agree to our privacy practices.

  • We use Stripe to securely process all payments. Stripe is a certified PCI Service Provider Level 1—the most stringent level of certification in the payments industry. All transactions are encrypted and your payment information is never stored on our servers. Our website uses HTTPS to ensure a secure connection at all times.